First, let us define what we mean by reliability and how it is related to quality. In fact, reliability is the quality over time, under given circumstances. Not clear? allow me to elaborate.
When a product meets the expected standards and characterizations right after it is in the customer's hands, it is said the product has high quality. Now, how long such characteristics and functionality lasts defines the reliability of the product. If it lasts for a short time, the product is not reliable, but if it lasts for a reasonable amount of time, or the time is has promised it works well by the manufactory, the product is pretty reliable.
So, now that we know what reliability engineering really means, I would like to make sure you appreciate the benefits of having it in systematic protocols and action plans in your organizations.
Reliability engineering helps you save time and money in a long term. In fact, there is no way that an organization can be profitable without implementing reliability engineering. Reliability engineering cut the costs of warranty claims and the labor costs. It also makes your customers happy which earns you customer loyalty and "mouth-to-mouth" advertisement.
Wanna know more about reliability engineering? Check out TONEX hands-on training HERE.
